- How to find specific products?
- Enter keyword into the search bar the top of the page
- Enter the product code (if known) into the appropriate field
- Browse our Product/Brand categories (displayed on the left-hand side of our page)
- Browse individual product categories
- Is the Item in Stock?
The traffic light symbol next to each item indicates item availability:
Green= item in stock and ready to ship.
Amber= item currently not available but in the process of being restocked. Availability date displayed.
Red = item sold out. Options for similar or comparable items available.
- How do I select item(s)?
- Simply click the "Add to Basket" button
- If you would like to use vouchers, enter the voucher ID in the appropriate field and click "OK"
- After you added all products to your basket click "Order"
Please note that we can only provide electronic devices with standard european mains plugs.
We do of course include free adaptors for UK.
- Do I have to register an account to order online?
Yes, you have to register an account with us to order online. However, registering an account with us is a way of saving your personal details, such as delivery addresses, for future use and makes our web page even quicker and easier to use.
Setting up an user account with Conrad is safe and easy and has a lot of advantages:
- Save time by using templates with the relevant details (such as delivery address) already filled in.
- Save multiple Shopping Baskets for later use. Set up wishlists. Review items.
- Change your personal details at any time.
- Registered customers: Log in with your email address and password.
- To select your preferred payment option click the respective link.
How do I submit my order?
- Review your order. Click "Submit Order"
- We will send you a confirmation email that your order has been received
- We will send you a subsequent email confirming that your order has been shipped
- Redeem voucher
You can easily integrate your Conrad voucher/promotional code when you are in the shopping cart under "Coupon / Voucher Bonus Items".
Fill in your voucher code and click on "redeem".
Your voucher will be added to your order. You can only redeem one voucher per order.
Order by Mail or Fax
- Order by Mail
Email your order to
- Order by Phone
Call us at
0844 826 2850
Monday to Thursday 7am - 3.30pm and Friday 7am
Unfortunately, due to increased incidents of credit card fraud, we are no longer able to accept credit card payments over the phone.
Orders with credit/debit card or PayPal must be processed over our secure website.
- Order by Fax
Fax your order to
0871 528 3463
N.B.: If you choose to order by mail or fax, please make sure to include the following details:
- Your customer number